AthleticOS

AthleticOS Support

Need help with an AthleticOS school app, website, stream, RecruitOS feature, or account issue? Our support team can help with troubleshooting, platform questions, and issue reporting for AthleticOS-powered experiences.

support@athleticos.ai

Typical response time: within 1 business day for general support inquiries.

Last Updated: June 15, 2026

Common Support Topics

Audio streaming issues
App functionality questions
Login and account access
Schedule and roster updates
RecruitOS support
AthleticOS website support

What To Include In Your Support Email

For school-specific issues, include as much detail as possible so we can reproduce the problem quickly.

School name
Device type
iOS or Android version
Screenshots, if available
Steps to reproduce the issue

Audio, App, and Website Help

If you are having trouble with an audio stream, a page not loading, a feature that is not working as expected, or an AthleticOS website question, email support@athleticos.ai with a brief description of the issue and the school or app you are using.

For schedule or roster update questions, please include the school and sport so we can direct the request correctly.

RecruitOS Support

RecruitOS questions should include the athlete, school, or page involved, along with the issue you encountered. If the issue relates to access, be sure to mention the email address attached to your account.

Bug Report Instructions

If you are reporting a bug, please send a short email with the details below so our team can investigate quickly.

What you expected to happen
What actually happened
Whether the issue happens every time or intermittently
The page, feature, or stream you were using when the issue occurred